Monitoring issue
I’m aware of an issue impacting monitoring for mel01.
This will be investigated when I get home from work.
This will be investigated when I get home from work.
Monitoring issue on 4 Dec 2025 06:55:51 (UTC+11:00)
Investigating
I’m aware of an issue impacting monitoring for mel01.
This will be investigated when I get home from work.
I’m aware of an issue impacting monitoring for mel01.
This will be investigated when I get home from work.
Helpdesk outage on 28 Nov 2025 21:43:01 (UTC+11:00)
Resolved on 28 Nov 2025 22:02:52 (UTC+11:00)
I'm aware of issues with the helpdesk VM. Root cause has already been identified and a temp fix has been thrown in.
More permanent fix has since been applied, considering this resolved.
I'm aware of issues with the helpdesk VM. Root cause has already been identified and a temp fix has been thrown in.
More permanent fix has since been applied, considering this resolved.
Identified on 28 Nov 2025 21:43:01 (UTC+11:00)
I'm aware of issues with the helpdesk VM. Root cause has already been identified and a temp fix has been thrown in.
Further outages are to be expected while a permanent fix is implemented.
I'm aware of issues with the helpdesk VM. Root cause has already been identified and a temp fix has been thrown in.
Further outages are to be expected while a permanent fix is implemented.
PSTN Calls unavailable on FusionVOICE (INC00273) on 16 Nov 2025 11:36:01 (UTC+11:00)
Resolved on 16 Nov 2025 12:07:43 (UTC+11:00)
Further checks indicate this incident was a false positive.
Nothing happened and no action is required (lol)
Further checks indicate this incident was a false positive.
Nothing happened and no action is required (lol)
Investigating on 16 Nov 2025 11:36:01 (UTC+11:00)
I'm aware of an issue impacting PSTN routing in and out of FusionVOICE. Further checks will be required to get to the bottom of exactly why.
I'm aware of an issue impacting PSTN routing in and out of FusionVOICE. Further checks will be required to get to the bottom of exactly why.
Brief outage on 9 Nov 2025 01:28:39 (UTC+11:00)
Resolved on 9 Nov 2025 01:32:39 (UTC+11:00)
I've identified the root cause and restored web hosting capability.
In the interest of transparency: I dun fucked up and knocked out the web server while trying to prep yet another domain.
My bad!
ref: INC00271
I've identified the root cause and restored web hosting capability.
In the interest of transparency: I dun fucked up and knocked out the web server while trying to prep yet another domain.
My bad!
ref: INC00271
Investigating on 9 Nov 2025 01:28:39 (UTC+11:00)
A brief outage has been picked up on web.mel.brendo.org.
We're looking into the cause.
ref: INC00271
A brief outage has been picked up on web.mel.brendo.org.
We're looking into the cause.
ref: INC00271
Planned Change (C-000023) on 31 Oct 2025 01:09:28 (UTC+11:00)
Resolved on 31 Oct 2025 22:53:51 (UTC+11:00)
Planned upgrade works have been completed.
Planned upgrade works have been completed.
In progress on 31 Oct 2025 22:27:33 (UTC+11:00)
my bad chat i completely forgot, running updates now
Please be advised of planned maintenance to Brendoverse Infrastructure.
Updates are planned to be run on the following hosts:
- BrendoWEB
- Asterisk - MEL01
- BrendoDesk
When: 2025-10-31 19:00-20:00 UTC+11
The referenced hosts may be rebooted during this window.
(ref: C-000023)
my bad chat i completely forgot, running updates now
Please be advised of planned maintenance to Brendoverse Infrastructure.
Updates are planned to be run on the following hosts:
- BrendoWEB
- Asterisk - MEL01
- BrendoDesk
When: 2025-10-31 19:00-20:00 UTC+11
The referenced hosts may be rebooted during this window.
(ref: C-000023)
Scheduled on 31 Oct 2025 01:09:28 (UTC+11:00)
Please be advised of planned maintenance to Brendoverse Infrastructure.
Updates are planned to be run on the following hosts:
- BrendoWEB
- Asterisk - MEL01
- BrendoDesk
When: 2025-10-31 19:00-20:00 UTC+11
The referenced hosts may be rebooted during this window.
(ref: C-000023)
Please be advised of planned maintenance to Brendoverse Infrastructure.
Updates are planned to be run on the following hosts:
- BrendoWEB
- Asterisk - MEL01
- BrendoDesk
When: 2025-10-31 19:00-20:00 UTC+11
The referenced hosts may be rebooted during this window.
(ref: C-000023)
Migrations to a new cloud provider. on 26 Sep 2025 13:28:58 (UTC+11:00)
Resolved on 31 Oct 2025 01:02:04 (UTC+11:00)
The migration of FusionVOICE is currently suspended while we work to come up with a game plan on how we plan to achieve this.
The migration of FusionVOICE is currently suspended while we work to come up with a game plan on how we plan to achieve this.
Update on 26 Sep 2025 13:28:58 (UTC+11:00)
Migrations are in progress to a new cloud provider.
BrendoWEB and BrendoDesk have been successfully cutover, with Fusion remaining.
I might forget to update this page, so if any issues arise please [raise a request](https://brendo.me/help)
Migrations are in progress to a new cloud provider.
BrendoWEB and BrendoDesk have been successfully cutover, with Fusion remaining.
I might forget to update this page, so if any issues arise please [raise a request](https://brendo.me/help)